ANNUAL MAINTENANCE CONTRACT
Comprehensive
Contract includes all spare parts eg. Motherboard, hard Disk, Monitor, Printer Heads etc. It excludes only consumable items like Ribbon Cartridges, Toners etc. All defective spare replacement or repair is covered under such agreement without any extra charges, unless it is a Burnt Case.
Non-Comprehensive
Contract includes only Service Support. No Spares support is available during the contract period. Any defective spare replacement is provided during the contract period with customer’s permission and bill is raised for the same.